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Master Salesforce Skill with RizeX Labs

A structured, step-by-step roadmap designed to take you from beginner to job-ready with real-time projects and placement support.

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Learner rating: 4.8/5
Active students: 3000+
Hiring partners: 270+

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Who is this program for?

Whether you are starting fresh or switching careers, this program is designed to take you to a job-ready Salesforce role.

0-2 Years Experience

Freshers & Recent Graduates

Start your career in IT with a structured roadmap. Learn Salesforce from scratch and build real-world projects to become job-ready.

No Coding Required

Career Switchers (Non-IT to IT)

Transition into high-demand tech roles without a coding background. We guide you step-by-step from basics to real job skills in Salesforce.

Career Growth Path

Support Engineers & IT Professionals

Upgrade your career from support roles to high-paying Salesforce Developer or Admin positions with hands-on implementation skills.

Advance Your Skills

Admins & Developers Upskilling

Enhance your existing skills with Salesforce development, integrations, and real-time projects to unlock better career opportunities.

Why Choose RizeX Labs for Salesforce Training

Industry-focused training designed to make you job-ready — not just certified.

Admin & Platform Setup

Master core Salesforce concepts including objects, fields, security, automation, and user management to build a strong foundation.

Sales & Service Cloud

Learn real-world business processes including lead management, opportunity lifecycle, case management, and support workflows.

Apex & Development

Build custom logic using Apex, triggers, and classes. Understand real-time business use cases and backend automation.

Integrations (APIs)

Learn how to integrate Salesforce with external systems using REST/SOAP APIs, webhooks, and real-time data exchange.

LWC and Next Gen UI

Build modern, high-performance UI components using LWC and JavaScript — a must-have skill for Salesforce developers.

Agentforce AI

Learn how to build AI-powered agents, automate workflows, and leverage Salesforce AI capabilities to solve real business problems.

Industry Clouds

Get exposure to domain-specific solutions like Financial Services Cloud, Health Cloud, and other industry-focused implementations.

Real-Time Projects

Work on industry-level projects to gain hands-on experience and become job-ready.

4.8/5

Average learner rating

from 1500+ reviews

3000+

Active students

learning with us right now

270+

Hiring partners

actively interviewing

Detailed Course Curriculum

Admin, development and integration in one track — 33 modules, 901 topics, from CRM fundamentals to an enterprise project.

Tracks: 8
Modules: 33
Topics: 901

01 Introduction to Salesforce & CRM Salesforce Fundamentals · Salesforce Architecture · Salesforce User Interface 35 topics

Salesforce Fundamentals

What is Salesforce?
What is CRM?
Salesforce Cloud Platform Overview
Salesforce Ecosystem
Sales Cloud
Service Cloud
Experience Cloud
Marketing Cloud
Data Cloud
Commerce Cloud
Salesforce Products and Use Cases
Salesforce Editions and Licensing Concepts
Salesforce AppExchange
Salesforce Trailhead

Salesforce Architecture

Salesforce Multi-Tenant Architecture
Salesforce Cloud Architecture
Salesforce Trust Model
Salesforce Instances and Orgs
Production, Sandbox and Developer Environments
Salesforce Data Model
Metadata vs Data
Governor Limits — Introduction

Salesforce User Interface

Salesforce Classic vs Lightning Experience
Lightning Experience Overview
App Launcher
Navigation Bar
Tabs
List Views
Record Pages
Related Lists
Global Search
Setup Menu
Object Manager
Personal Settings
Lightning App Builder — Introduction

02 Salesforce Data Model & Objects Salesforce Objects · Fields & Data Types · Relationships · Data Modeling 36 topics

Salesforce Objects

Standard Objects
Custom Objects
Object Manager
Standard vs Custom Objects
Record and Field Concepts

Fields & Data Types

Text
Number
Currency
Percent
Date
Date/Time
Checkbox
Picklist
Multi-Select Picklist
Email
Phone
URL
Formula
Roll-Up Summary
Auto Number
Lookup Relationship
Master-Detail Relationship

Relationships

Lookup Relationships
Master-Detail Relationships
One-to-Many Relationships
Many-to-Many Relationships
Junction Objects
Hierarchical Relationships
Self Relationships
Relationship Fields
Roll-Up Summary Fields
Cross-Object Formulas

Data Modeling

Designing a Salesforce Data Model
Object Relationship Diagrams
Data Modeling Best Practices
Real-World Data Model Design

03 Salesforce Security & Access Management Salesforce Security Model · User Management · Object & Field Security · Record-Level Security · +2 more 39 topics

Salesforce Security Model

Salesforce Security Architecture
Authentication vs Authorization
Identity and Access Management

User Management

Creating Users
Managing Users
User Licenses
Profiles
Permission Sets
Permission Set Groups
Login Hours
Login IP Restrictions
Freeze vs Deactivate Users

Object & Field Security

Object-Level Security
Field-Level Security
Record-Level Security
CRUD Permissions
View All
Modify All

Record-Level Security

Organization-Wide Defaults
Role Hierarchy
Sharing Rules
Manual Sharing
Account Teams
Opportunity Teams
Case Teams
Public Groups
Queues
Territory Management

Advanced Security

Restriction Rules
Permission Set Groups
Security Health Check
Session Settings
Login History
Field Audit Trail — Overview
Data Access Troubleshooting

Security Scenarios

Designing security for Sales teams
Designing security for Service teams
Role-based access scenarios
Troubleshooting record visibility

04 Salesforce Data Management Data Management Fundamentals · Data Import · Data Loader · Workbench · +2 more 40 topics

Data Management Fundamentals

Salesforce Data Management
Data Quality
Data Cleansing
Data Migration Concepts
External IDs
Unique Fields
Duplicate Management

Data Import

Data Import Wizard
Importing Accounts
Importing Contacts
Importing Leads
Importing Custom Objects
Updating Existing Records
External ID Mapping
Duplicate Management

Data Loader

Installing Data Loader
Insert
Update
Upsert
Delete
Export
Export All
Hard Delete
Using External IDs
Data Loader Command Line — Overview

Workbench

Workbench Introduction
SOQL Queries
REST Explorer
Data Operations
Metadata Operations
API-based Data Management

Mass Operations

Mass Transfer Records
Mass Delete Records
Mass Update Records
Mass Submit for Approval

Data Backup & Recovery

Salesforce Data Export
Scheduled Data Export
Sandbox Data
Backup Strategies
Data Recovery Concepts

05 Salesforce Customization Page Customization · Record Types · Validation & Data Quality · Picklists 23 topics

Page Customization

Page Layouts
Compact Layouts
Search Layouts
Lightning Record Pages
Dynamic Forms
Dynamic Actions
Related Lists

Record Types

What are Record Types?
Business Process Configuration
Record Types with Picklists
Record Types with Page Layouts
Real-World Record Type Scenarios

Validation & Data Quality

Validation Rules
Formula Functions
Cross-Object Validation
Conditional Validation
Error Messages
Data Quality Rules

Picklists

Picklist Configuration
Global Picklists
Dependent Picklists
Controlling Fields
Dependent Fields

06 Salesforce Automation & Flow Automation Fundamentals · Flow Builder · Flow Types · Advanced Flow · +1 more 34 topics

Automation Fundamentals

Salesforce Automation Overview
Declarative vs Programmatic Automation
Choosing the Right Automation Tool

Flow Builder

Flow Builder Introduction
Flow Builder Interface
Variables
Resources
Elements
Decisions
Loops
Assignments
Get Records
Create Records
Update Records
Delete Records

Flow Types

Screen Flows
Record-Triggered Flows
Scheduled-Triggered Flows
Autolaunched Flows
Platform Event-Triggered Flows
Orchestrations

Advanced Flow

Before-Save Flow
After-Save Flow
Scheduled Paths
Subflows
Fault Paths
Flow Error Handling
Flow Debugging
Flow Governor Limits
Flow Performance Optimization

Legacy Automation

Workflow Rules
Process Builder
Migration from Workflow/Process Builder to Flow
Legacy Automation Considerations

07 Approval Processes & Business Processes Approval Processes · Advanced Approval Scenarios · Business Process Automation 20 topics

Approval Processes

Approval Process Overview
Entry Criteria
Approval Steps
Approvers
Approval Actions
Initial Submission Actions
Final Approval Actions
Final Rejection Actions
Recall Actions

Advanced Approval Scenarios

Multiple-Level Approvals
Manager-Based Approval
Amount-Based Approval
Dynamic Approval Requirements
Approval with Flow

Business Process Automation

Lead Processes
Sales Processes
Support Processes
Case Escalation
Assignment Rules
Auto-Response Rules

08 Reports, Dashboards & Analytics Reports · Report Formats · Advanced Reports · Dashboards · +1 more 25 topics

Reports

Salesforce Reports Overview
Report Builder
Standard Report Types
Custom Report Types

Report Formats

Tabular Reports
Summary Reports
Matrix Reports
Joined Reports

Advanced Reports

Filters
Filter Logic
Cross Filters
Row-Level Formulas
Summary Formulas
Bucket Fields
Conditional Formatting

Dashboards

Dashboard Components
Dashboard Filters
Dynamic Dashboards
Running Users
Dashboard Design

Reporting Scenarios

Sales Dashboard
Service Dashboard
Management Dashboard
Pipeline Reports
Productivity Reports

09 Apex Programming Fundamentals Apex Introduction · Apex Language Fundamentals · Operators & Conditions · Loops 29 topics

Apex Introduction

What is Apex?
Why Apex?
Apex vs Declarative Automation
Apex Execution Context
Salesforce Governor Limits

Apex Language Fundamentals

Variables
Data Types
Primitive Data Types
String
Integer
Decimal
Boolean
Date
DateTime
Time
Enum
Type Casting

Operators & Conditions

Arithmetic Operators
Comparison Operators
Logical Operators
Assignment Operators
if / else
else if
switch

Loops

for Loop
while Loop
do-while Loop
Enhanced for Loop
Looping Through Collections

10 Apex Collections, sObjects & DML Collections · sObjects · DML · Advanced DML 24 topics

Collections

List
Set
Map
Collection Methods
Choosing the Right Collection

sObjects

Standard sObjects
Custom sObjects
Dynamic sObjects
Generic sObjects
Schema Information

DML

Insert
Update
Delete
Undelete
Upsert
Merge
Database Methods

Advanced DML

Database.insert()
Database.update()
Database.upsert()
Partial Success
Database.SaveResult
DML Exception Handling
All-or-None vs Partial Processing

11 SOQL & SOSL SOQL Fundamentals · Advanced SOQL · Dynamic Queries · SOSL · +1 more 30 topics

SOQL Fundamentals

Salesforce Object Query Language
SELECT
FROM
WHERE
ORDER BY
LIMIT
OFFSET

Advanced SOQL

Relationship Queries
Parent-to-Child Queries
Child-to-Parent Queries
Aggregate Queries
GROUP BY
HAVING
COUNT
SUM
AVG
MIN
MAX

Dynamic Queries

Dynamic SOQL
Database.query()
Query Security
SOQL Injection Prevention

SOSL

Salesforce Object Search Language
FIND
RETURNING
Searching Multiple Objects

SOQL Best Practices

Selective Queries
Query Optimization
Governor Limits
Avoiding SOQL Inside Loops

12 Object-Oriented Programming in Apex Classes & Objects · Methods · Access Modifiers · OOP Principles · +1 more 26 topics

Classes & Objects

Class Definition
Objects
Constructors
Instantiation
Instance Variables

Methods

Static Methods
Instance Methods
Void Methods
Return Methods
Parameters
Method Overloading

Access Modifiers

Private
Protected
Public
Global

OOP Principles

Encapsulation
Inheritance
Polymorphism
Abstraction

Advanced Apex Classes

Abstract Classes
Interfaces
Wrapper Classes
Virtual Classes
Utility Classes
Service Classes
Selector/Domain Patterns — Introduction

13 Apex Triggers Trigger Fundamentals · Trigger Events · Trigger Context Variables · Trigger Best Practices · +1 more 31 topics

Trigger Fundamentals

What is a Trigger?
Trigger vs Flow
When to Use Triggers

Trigger Events

Before Insert
After Insert
Before Update
After Update
Before Delete
After Delete
After Undelete

Trigger Context Variables

Trigger.new
Trigger.old
Trigger.newMap
Trigger.oldMap
Trigger.isInsert
Trigger.isUpdate
Trigger.isDelete
Trigger.isBefore
Trigger.isAfter

Trigger Best Practices

Bulkification
Avoiding SOQL in Loops
Avoiding DML in Loops
Trigger Handler Pattern
Helper Classes
One Trigger Per Object

Real-World Trigger Scenarios

Automatic Field Updates
Validation
Related Record Creation
Roll-up Logic
Preventing Duplicate Records
Business Rule Enforcement

14 Asynchronous Apex Asynchronous Processing · Future Apex · Queueable Apex · Batch Apex · +2 more 30 topics

Asynchronous Processing

Synchronous vs Asynchronous Apex
Why Asynchronous Apex?
Governor Limits

Future Apex

@future
Future Methods
Parameters
Callouts from Future Methods
Limitations

Queueable Apex

Queueable Interface
Queueable Jobs
Job Monitoring
Queueable Parameters
Queueable Chaining

Batch Apex

Batchable Interface
start()
execute()
finish()
Batch Scope
Batch Governor Limits
Database.QueryLocator
Batch Monitoring
Batch Chaining

Scheduled Apex

Schedulable Interface
System.schedule()
Cron Expressions
Scheduling Batch Jobs

Choosing Async Apex

Future vs Queueable
Queueable vs Batch
Scheduled vs Batch
Real-World Architecture Scenarios

15 Email & Notification Automation Apex Email · Salesforce Notifications · Real-World Scenarios 14 topics

Apex Email

Messaging.SingleEmailMessage
Messaging.MassEmailMessage
Email Templates
Email Attachments
Files and Attachments
Dynamic Email Content

Salesforce Notifications

Custom Notifications
Flow Notifications
Email Alerts
In-App Notifications

Real-World Scenarios

Approval Notifications
Case Escalation
Customer Notifications
Automated Business Emails

16 Apex Testing & Debugging Apex Testing · Test Execution · Testing Advanced Apex · Integration Testing · +1 more 24 topics

Apex Testing

Unit Testing Concepts
Test Classes
@IsTest
Test Methods
Test Data Creation

Test Execution

Test.startTest()
Test.stopTest()
Assertions
Code Coverage
Testing Positive & Negative Scenarios

Testing Advanced Apex

Testing Triggers
Testing Batch Apex
Testing Queueable Apex
Testing Scheduled Apex
Testing Future Methods

Integration Testing

Testing Callouts
HttpCalloutMock
Mock Responses
Testing Error Responses

Debugging

Debug Logs
Developer Console
Salesforce CLI
Debugging Apex
Troubleshooting Governor Limit Errors

17 Salesforce APIs & Integration Fundamentals Integration Fundamentals · Salesforce APIs Overview · API Authentication 27 topics

Integration Fundamentals

What is Salesforce Integration?
Why Salesforce Integrations Are Required
Inbound vs Outbound Integration
Synchronous vs Asynchronous Integration
Point-to-Point Integration
Middleware-Based Integration
Real-Time vs Batch Integration

Salesforce APIs Overview

REST API
SOAP API
Bulk API
Bulk API 2.0
Composite API
Metadata API
Tooling API
Connect REST API — Overview
Streaming/Event APIs — Overview

API Authentication

Authentication vs Authorization
Connected Apps
OAuth 2.0
Username/Password Flow — Concepts
Web Server Flow
JWT Bearer Flow
Client Credentials — Concepts
Access Tokens
Refresh Tokens
Scopes
Session Security

18 REST API Integration REST API · Salesforce REST API · Postman · Real-World REST Integration 33 topics

REST API

REST Architecture
HTTP Methods
GET
POST
PATCH
PUT
DELETE
HTTP Status Codes
Headers
Request Body
Response Body

Salesforce REST API

Query Records
Create Records
Update Records
Delete Records
Upsert Records
External ID Operations

Postman

Installing & Configuring Postman
Salesforce Authentication
Environment Variables
Access Tokens
GET Requests
POST Requests
PATCH Requests
DELETE Requests
SOQL through REST API
Testing APIs with Postman

Real-World REST Integration

Salesforce → External System
External System → Salesforce
Customer API Integration
Payment API Integration
Address Verification API
Third-Party CRM Integration

19 Apex REST & SOAP Integration Calling External APIs from Salesforce · JSON Processing · XML Processing · Apex REST Services · +1 more 33 topics

Calling External APIs from Salesforce

HTTP Class
HttpRequest
HttpResponse
Http.send()
GET Callouts
POST Callouts
PUT/PATCH Callouts
DELETE Callouts

JSON Processing

JSON.serialize()
JSON.deserialize()
JSON.deserializeUntyped()
Wrapper Classes
Handling Nested JSON
JSON Error Handling

XML Processing

XML Structure
XML Parsing
Dom.Document
Dom.XmlNode
SOAP/XML Responses

Apex REST Services

@RestResource
@HttpGet
@HttpPost
@HttpPut
@HttpPatch
@HttpDelete
Creating Custom REST APIs
Exposing Salesforce Data

SOAP Integration

SOAP Fundamentals
WSDL
SOAP Callouts
SOAP Request/Response
SOAP Authentication
SOAP Integration Scenarios

20 Named Credentials & Secure Integrations Named Credentials · Authentication Methods · Secure Integration Development · Real-World Implementation 23 topics

Named Credentials

Why Named Credentials?
Named Credential Architecture
External Credentials
Authentication Providers
Principal Configuration
Secure Endpoint Management

Authentication Methods

OAuth 2.0
JWT
API Key Concepts
Basic Authentication — Concepts
Custom Authentication

Secure Integration Development

Credential Management
Secrets
Access Tokens
Endpoint Management
Avoiding Hard-Coded Credentials
Integration Security Best Practices

Real-World Implementation

Configure External API
Create Named Credential
Configure Authentication
Make Apex Callout
Process API Response
Update Salesforce Records

21 Event-Driven Salesforce Integration Platform Events · Change Data Capture · Streaming & Event Architecture · Event-Driven Use Cases 19 topics

Platform Events

Event-Driven Architecture
Platform Events
Event Publishers
Event Subscribers
Publishing Platform Events
Subscribing to Platform Events

Change Data Capture

CDC Fundamentals
Change Events
Tracking Salesforce Record Changes
External System Synchronization

Streaming & Event Architecture

Event-Based Integration
Real-Time Data Synchronization
Pub/Sub Concepts
Salesforce Event Bus — Overview

Event-Driven Use Cases

Order Processing
Payment Processing
Customer Synchronization
Inventory Updates
External Notification Systems

22 Middleware & Enterprise Integration Middleware Fundamentals · Common Middleware Platforms (introduction) 9 topics

Middleware Fundamentals

What is Middleware?
Why Middleware?
Point-to-Point vs Middleware Architecture
Data Transformation
Routing
Error Handling
Retry Mechanisms

Common Middleware Platforms (introduction)

MuleSoft
Boomi

24 Lightning Web Components — JavaScript Fundamentals JavaScript Basics · JavaScript Functions · JavaScript Objects & Arrays · Modern JavaScript 29 topics

JavaScript Basics

Variables
var
let
const
Data Types
Type Conversion
Operators
Conditional Statements
Loops

JavaScript Functions

Functions
Parameters
Return Values
Scope
Arrow Functions
Callback Functions

JavaScript Objects & Arrays

Objects
Arrays
Array Methods
Object Methods
Destructuring
Spread Operator
Rest Operator
Template Literals

Modern JavaScript

ES6+
Promises
Async/Await
Modules
Import/Export
Error Handling

25 Lightning Web Components Fundamentals LWC Introduction · Development Environment · Component Bundle · LWC Decorators 21 topics

LWC Introduction

What is LWC?
LWC Architecture
LWC vs Aura
Benefits of LWC
LWC Development Lifecycle

Development Environment

Salesforce CLI
Visual Studio Code
Salesforce Extensions
Scratch Org / Sandbox Development Concepts
Deployment Using CLI

Component Bundle

HTML
JavaScript
CSS
XML Configuration
Component Naming
Component Folder Structure

LWC Decorators

@api
@wire
@track — historical/legacy use and reactive state concepts
Public Properties
Public Methods

26 LWC Data Handling & Component Communication Data Binding · Event Handling · Component Communication · Lightning Message Service 22 topics

Data Binding

One-Way Data Binding
Reactive Properties
Conditional Rendering
Iteration
Template Directives

Event Handling

Standard Events
Custom Events
Event Dispatching
Event Bubbling
Event Propagation
Event Handling

Component Communication

Parent → Child
Child → Parent
Sibling Components
Custom Events
@api Properties
@api Methods

Lightning Message Service

LMS Fundamentals
Message Channels
Publishing Messages
Subscribing to Messages
Cross-Component Communication

27 LWC + Salesforce Data Lightning Data Service · Wire Service · Apex Integration · Advanced LWC Data Handling 26 topics

Lightning Data Service

LDS Fundamentals
lightning-record-form
lightning-record-edit-form
lightning-record-view-form
Creating Records
Updating Records
Viewing Records

Wire Service

@wire
Wire Adapters
Reactive Parameters
Wire Apex
Wire Salesforce Data

Apex Integration

@AuraEnabled
Calling Apex from LWC
Wired Apex
Imperative Apex
Parameters
Error Handling
Loading States

Advanced LWC Data Handling

Pagination
Search
Filtering
Sorting
Datatable
CRUD Operations
Real-Time Data Refresh

28 Advanced LWC Development UI Development · Navigation · Performance Optimization · Security 27 topics

UI Development

Lightning Base Components
Forms
Modals
Toast Messages
Spinners
Tables
Cards
Tabs
Navigation

Navigation

NavigationMixin
Record Navigation
Object Navigation
URL Navigation
Navigation to Custom Pages

Performance Optimization

Efficient Data Loading
Lazy Loading
Minimizing Apex Calls
Caching
Client-Side Processing
Component Optimization

Security

CRUD/FLS
Sharing
User Permissions
Secure Apex
Secure LWC
Preventing Data Exposure
Lightning Web Security

29 LWC Testing, Debugging & Deployment Debugging · Jest Testing · Deployment · CI/CD 24 topics

Debugging

Browser Developer Tools
Console Debugging
Salesforce Debug Logs
Debugging Apex + LWC Together

Jest Testing

Jest Fundamentals
Unit Testing LWC
Test Data
Mocking Apex
Testing Events
Testing UI Behavior

Deployment

Salesforce CLI
Metadata Deployment
Change Sets
Deployment Between Environments
Source Tracking
Deployment Errors

CI/CD

Version Control
Git & GitHub
Branching Strategies
Salesforce DX
CI/CD Fundamentals
Automated Testing
Deployment Pipelines
DevOps Center — Overview

30 Salesforce Integration with LWC LWC + External APIs · Real-Time UI Integration · External Data UI 13 topics

LWC + External APIs

Calling APIs through Apex
Apex Callout Architecture
Named Credentials
JSON Processing
Displaying External Data in LWC

Real-Time UI Integration

Platform Events
LMS
Refreshing UI
Event-Driven UI Updates

External Data UI

Display External Customer Data
Display External Order Data
External API Search
External API Create/Update

31 Salesforce Development Architecture & Best Practices Salesforce Development Architecture · Governor Limits · Secure Development 22 topics

Salesforce Development Architecture

MVC Concepts
Salesforce Application Architecture
Separation of Concerns
Trigger Handler Pattern
Service Layer
Selector Layer
Utility Classes

Governor Limits

Why Governor Limits Exist
SOQL Limits
DML Limits
CPU Time
Heap Size
Callout Limits
Async Limits
Designing Bulkified Solutions

Secure Development

CRUD/FLS
Sharing Rules
WITH SECURITY_ENFORCED — concepts
User Mode / System Mode concepts
SOQL Injection
Secure Callouts
Credential Security

32 Salesforce DevOps & Deployment Salesforce Development Lifecycle · Environments · Deployment Tools · CI/CD 25 topics

Salesforce Development Lifecycle

Requirement
Development
Testing
UAT
Deployment
Production Release
Post-Deployment Validation

Environments

Developer Org
Developer Sandbox
Partial Sandbox
Full Sandbox
Production

Deployment Tools

Change Sets
Salesforce CLI
VS Code
Metadata API
DevOps Center
Git/GitHub

CI/CD

Git Fundamentals
Branching
Pull Requests
Code Reviews
Automated Testing
Deployment Pipelines
Rollback Strategies

33 Real-World Salesforce Project Phase 1 — Requirement Analysis · Phase 2 — Data Model · Phase 3 — Admin Configuration · Phase 4 — Automation · +5 more 58 topics

Phase 1 — Requirement Analysis

Business Requirement Gathering
Functional Requirements
Technical Requirements
User Stories
Acceptance Criteria

Phase 2 — Data Model

Account
Contact
Lead
Opportunity
Product
Order
Case
Custom Objects
Relationships

Phase 3 — Admin Configuration

Users
Profiles
Permission Sets
Roles
OWD
Sharing Rules
Record Types
Page Layouts
Validation Rules

Phase 4 — Automation

Record-Triggered Flows
Screen Flows
Approval Process
Notifications
Scheduled Automation

Phase 5 — Apex

Trigger
Trigger Handler
Apex Classes
SOQL
DML
Async Apex

Phase 6 — LWC

Custom Dashboard
Record Search
Custom Forms
Datatable
Apex Integration
Component Communication

Include:

OAuth/JWT concepts
Named Credentials
Apex Callout
JSON Parsing
Error Handling
Logging
Retry Strategy
Integration Testing

Phase 8 — Testing

Apex Test Classes
LWC Jest Testing
Integration Mocking
UAT
Bug Fixing

Phase 9 — Deployment

Git
Salesforce CLI
Sandbox Deployment
Production Deployment
Post-Deployment Validation

34 Interview & Real-World Scenario Preparation Salesforce Admin Scenarios · Salesforce Developer Scenarios · LWC Scenarios · Integration Scenarios 30 topics

Salesforce Admin Scenarios

Security scenarios
Data management scenarios
Flow scenarios
Reporting scenarios
Automation scenarios
Deployment scenarios

Salesforce Developer Scenarios

Trigger scenarios
Apex scenarios
SOQL scenarios
Governor limit scenarios
Async Apex scenarios
Exception handling scenarios

LWC Scenarios

Component communication
Apex integration
LDS vs Apex
Wire vs Imperative Apex
Performance scenarios
Debugging scenarios

Integration Scenarios

REST vs SOAP
REST API vs Composite API
Bulk API vs REST API
OAuth vs JWT
Named Credentials
Platform Events
CDC
Middleware
Real-time vs batch integration
Error handling
Retry mechanisms
Integration architecture scenarios

Hands-On Learning Approach

Learn by doing with a structured, practical approach designed to help you understand concepts deeply and apply them effectively.

Practical, concept-driven learning approach
Guided exercises and implementation-focused sessions
Industry-aligned use cases and scenarios
Structured learning with step-by-step guidance

Trusted by 3000+ Learners

Watch a real class before you decide

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Demos unlocked

Careers

Salesforce Career Roadmap

The order to learn things in, the roles they lead to, and what each one expects of you.

Salesforce

Apex Demo Lecture

A full Apex session from the course — real code, written and explained line by line.

Salesforce

LWC Demo Lecture

Lightning Web Components built from scratch, the way the live batch is taught.

Real-Time Projects

Project 01

Lead & Opportunity Management System

Build a complete sales pipeline including lead conversion, opportunity tracking, and revenue forecasting automation.

Project 02

Case Management & Support System

Design a full support lifecycle with case routing, SLAs, escalation rules, and automation workflows.

Project 03

Approval & Business Workflow Automation

Implement multi-level approval processes with dynamic conditions, automation, and real-time decision logic.

Project 04

Custom Business Application

Develop a complete application using Apex logic and modern UI with Lightning Web Components.

Project 05

API Integration & Data Sync System

Integrate Salesforce with external systems using REST APIs and enable real-time data synchronization.

Project 06

AI Agent & Automation Use Case

Build AI-powered automation using Agentforce, prompt-based workflows, and intelligent decision-making.

Choose the Right Salesforce Training Path for Your Career

Compare program features, duration, and outcomes to select the track that matches your experience level and career goals.

Choose the Right Salesforce Training Path for Your Career
Feature	Essential Training	Salesforce Pro	Job Ready Training Most popular
Mode	Online Training	Offline Training	100% Offline Mode
Duration	4 Months	4 Months	11 Months
Daily Training	1-2 Hours Daily	1-2 Hours Daily	3-8 Hours Daily
Live Project Work	✗	✗	6 Months, 9 Hours/Day
Certification Coupon	✗	✗	PD1 Certificate
Fees	Rs 48,000/-	Rs 65,000/-	Rs 99,000/-
Salesforce Admin	✓	✓	✓
Apex	✓	✓	✓
JavaScript	✓	✓	✓
LWC	✓	✓	✓
Integrations	✓	✓	✓
Agentforce AI	✓	✓	✓
SF DevOps Center	✗	✓	✓
Sales & Service Cloud	✓	✓	✓
Copado, Gearset, CI/CD	✗	✓	✓
Revenue Cloud (SP)	✗	✓	✓
Financial Service Cloud (SP)	✗	✓	✓
Experience Cloud (SP)	✗	✓	✓
Omni Studio (SP)	✗	✓	✓
Recordings of Live Class	✓	✓	✓
Realtime Tasks	✓	✓	✓
Admin mini Projects	✓	✓	✓
Dev mini Projects	✗	✓	✓
Resume Building	✓	✓	✓
Access to Job Alerts	✓	✓	✓
Mock Interviews	3 Mocks	3 Mocks	Unlimited Mocks
Lab Access	✗	✓	✓
Communication Classes	✗	✗	✓
Softskill Classes	✗	✗	✓
Presentation Classes	✗	✗	✓
Be on our bench	✗	✗	✓
Office Work Grooming	✗	✗	✓

Essential Training

Mode: Online Training
Duration: 4 Months
Daily Training: 1-2 Hours Daily
Live Project Work: ✗
Certification Coupon: ✗
Fees: Rs 48,000/-
Salesforce Admin: ✓
Apex: ✓
JavaScript: ✓
LWC: ✓
Integrations: ✓
Agentforce AI: ✓
SF DevOps Center: ✗
Sales & Service Cloud: ✓
Copado, Gearset, CI/CD: ✗
Revenue Cloud (SP): ✗
Financial Service Cloud (SP): ✗
Experience Cloud (SP): ✗
Omni Studio (SP): ✗
Recordings of Live Class: ✓
Realtime Tasks: ✓
Admin mini Projects: ✓
Dev mini Projects: ✗
Resume Building: ✓
Access to Job Alerts: ✓
Mock Interviews: 3 Mocks
Lab Access: ✗
Communication Classes: ✗
Softskill Classes: ✗
Presentation Classes: ✗
Be on our bench: ✗
Office Work Grooming: ✗

Salesforce Pro

Mode: Offline Training
Duration: 4 Months
Daily Training: 1-2 Hours Daily
Live Project Work: ✗
Certification Coupon: ✗
Fees: Rs 65,000/-
Salesforce Admin: ✓
Apex: ✓
JavaScript: ✓
LWC: ✓
Integrations: ✓
Agentforce AI: ✓
SF DevOps Center: ✓
Sales & Service Cloud: ✓
Copado, Gearset, CI/CD: ✓
Revenue Cloud (SP): ✓
Financial Service Cloud (SP): ✓
Experience Cloud (SP): ✓
Omni Studio (SP): ✓
Recordings of Live Class: ✓
Realtime Tasks: ✓
Admin mini Projects: ✓
Dev mini Projects: ✓
Resume Building: ✓
Access to Job Alerts: ✓
Mock Interviews: 3 Mocks
Lab Access: ✓
Communication Classes: ✗
Softskill Classes: ✗
Presentation Classes: ✗
Be on our bench: ✗
Office Work Grooming: ✗

Job Ready Training

What You Will Achieve After This Program

Learn, build, and prove your skills with real projects, certification, and structured guidance toward job readiness.

Job-Ready Skills

Gain hands-on experience with real Salesforce use cases

Interview Confidence

Crack interviews with mock sessions and real questions

Salary Growth

Move into a pay band that support and non-IT roles rarely reach

Real Project Experience

Work on industry-based Salesforce projects

Resume & LinkedIn

Stand out with an optimised profile and project portfolio

Long-Term Career

Build a future-proof career in enterprise platforms

Real Students. Real Results.

From non-IT, career gaps, and freshers to working in top tech companies

Bhavesh Kadu, RizeX Labs learner — Bhavesh Kadu

Rohini J, RizeX Labs learner — Rohini Juwar

Rajat M, RizeX Labs learner — Rajat Modi

Sachin S, RizeX Labs learner — Sachin Suroji

163+ Placements in 2025-26 and counting

Next is you

Every name on this page started where you are now.

How people actually got there

Two full stories from this track: where they started, what they learned, and what changed.

01 Salesforce Support Engineer → Salesforce Developer

From ₹4 LPA Support Engineer to ₹13 LPA Salesforce Developer

Mahindra P.

Mahindra came from a small town near Visakhapatnam and completed his Mechanical Engineering degree.

Like many graduates, he started his career in a support role. He was working as a Support Engineer with a salary of ₹4 LPA, but he wanted to move into a development-focused career.

He discovered Salesforce and decided to take the risk of starting something new. Instead of simply learning Salesforce theoretically, he focused on hands-on development, real-world projects, Apex, SOQL, LWC, and interview preparation.

The transition wasn't immediate. There were challenges, interview rejections, and moments of self-doubt. But he continued.

Eventually, Mahindra successfully transitioned from Support Engineering to Salesforce Development. Today, he is working as a Salesforce Developer with a leading Bank GCC, earning ₹13 LPA.

Career journey

Starting point Mechanical Engineering graduate
Year 1 Support Engineer
Starting salary ₹4 LPA
Transformation Salesforce training + hands-on projects
Skills built Admin, Apex, SOQL, LWC, Development
Career transition Support Engineer → Salesforce Developer
Current role Salesforce Developer – Bank GCC
Current salary ₹13 LPA

What changed

Mechanical Engineering: Salesforce Development
Support Engineer: Salesforce Developer
₹4 LPA: ₹13 LPA
Limited development exposure: Strong development skills
Uncertain career direction: Specialized Salesforce career

Your first job doesn't have to be your final career.

— Mahindra P., Salesforce Developer

02 Salesforce IT Support → Salesforce Developer

He didn't change his degree. He changed his skills.

Rahul S.

Rahul started his career in IT Support. He was already working in the IT industry, but most of his day-to-day work involved support activities. He wanted to move into a more technical and development-oriented role.

The biggest challenge was simple: how do you switch careers when you already have a job and responsibilities?

Rahul started learning Salesforce alongside his work. He began with Salesforce fundamentals and gradually moved into Apex, SOQL, Lightning Web Components, automation, integrations, and real-world projects.

Instead of trying to learn everything at once, he followed a structured approach: learn, practice, build, apply, interview.

After building sufficient confidence and project experience, Rahul started applying for Salesforce roles. His efforts paid off. He successfully moved from an IT Support role into Salesforce Development and began building a career around Salesforce.

Career journey

Background IT graduate
Starting role IT Support
Phase 1 Salesforce fundamentals
Phase 2 Admin + configuration
Phase 3 Apex + SOQL + LWC
Phase 4 Real-world projects
Phase 5 Interview preparation
Result IT Support → Salesforce Developer

What changed

IT Support: Salesforce Development
Support-focused work: Development-focused work
Limited Salesforce knowledge: Hands-on Salesforce skills
Looking for career direction: Specialized technology career

You don't always need to start over. Sometimes, you just need to build the right skills on top of what you already have.

— Rahul S., Salesforce Developer

Read every story

Free and premium masterclasses

Short, live sessions with the same trainers who run the programmes. Come to one before you commit to a course.

See all sessions

Free 1,023 registered

Salesforce

Salesforce AI Masterclass

Where AI actually lands in the Salesforce platform, and what it changes for admins and developers.

Free 782 registered

Marketing Cloud

SFMC Career Roadmap Masterclass 2026

The Marketing Cloud roles that are hiring, what each one expects, and the order to learn things in.

Free 347 registered

Salesforce

Data Cloud Expert Masterclass

Ingestion, identity resolution and activation — the parts of Data Cloud that decide whether the rest works.

3000+

Active Students

40+

Supporting Staff

170+

Hiring Partners

8 Lacs

Average Salary

32 Lacs

Highest Salary

Placement Report

Download the latest RizeX Labs placement report

See where our learners were placed, the roles they moved into and the salary bands behind the numbers on this page. Enter your details and we will send the latest report to your inbox.

Hiring partners: 270+
Average package: 8 Lacs
Highest package: 32 Lacs

Updated every quarter. No spam — just the report.

Frequently Asked Questions

Clear your doubts and get complete clarity before starting your journey with RizeX Labs.

Do I need a coding background to learn Salesforce?

No. The admin track requires no coding at all, and the development modules build up from fundamentals. A large share of our learners come from non-IT backgrounds.

Which Salesforce certification does this prepare me for?

The track covers Administrator and Platform Developer I content. The Job Ready programme includes a PD1 certification coupon.

What is the difference between the Admin and Developer roles?

Admins configure the platform — objects, security, automation and reports — without code. Developers extend it with Apex and Lightning Web Components. This course covers both so you can choose.

Do you offer weekend or flexible batches?

Yes. Batches run at different times and intensities, from 1 to 2 hours a day up to full-time. Tell our team your working hours and we will suggest the track that fits your schedule.

Will I get a certificate?

Yes. You receive a RizeX Labs Certificate of Completion, and the tracks are aligned to the official certification paths. Some programmes include a certification voucher — check the programme details above.

What placement support is included?

Resume building, an optimised LinkedIn and Naukri profile, mock interviews with real interview scenarios, profile marketing to our hiring partner network, and interview opportunities. Support continues after training until you are placed.

Are the sessions recorded?

Yes. Every live class is recorded and you keep lifetime access, so you can revisit any session and keep the course material for reference on the job.

What if I miss a class?

Every live session is recorded, and trainers hold separate doubt-clearing sessions, so you can catch up without falling behind the batch.

Can I pay in instalments?

Speak to our team about the payment options available for your chosen track. We will set out what is possible before you enrol, in writing.

Is the training online or offline?

Both. Most tracks run online with live instructor-led classes, and selected programmes run offline from our Pune centre. The format is listed against each track above.

Do you help working professionals who can only study after hours?

Yes — a large share of our learners are working professionals. Evening and weekend batches exist for exactly this, and recordings cover the sessions you cannot attend live.